"Secure Pack360 - Comprehensive Packaging Solutions for Your Business"

Video Management System (VMS)

See Our Impact

Securepack360 - VMS for Every Ecommerce

In India, many E-Commerce sellers face huge challenges with returns, damaged goods, and missing items. These issues can lead to major losses in both time and money.

Securepack360 offers a simple solution to protect your business. With our platform, you can easily record video proof of every shipment and return. This way, you have clear evidence to back up every order, helping you avoid disputes and false claims.

Our video management system works with all major eCommerce platforms in India, including Amazon, Flipkart, Myntra, Snapdeal, Meesho, AJIO, Tata CLiQ, Paytm Mall, ShopClues, and Limeroad, giving you a reliable way to secure your shipments. Say goodbye to the stress of handling returns and disputes, and keep your business running smoothly with Securepack360.

Fradulent Claims

Minimize fraudulent claims by recording packing processes. Use tamper-proof video to resolve disputes quickly, identify legitimate returns, and reduce return processing costs efficiently.

Operational Efficiency

Boost efficiency by automating order recording, tracking returns effortlessly, and enhancing customer service with video proof of order fulfillment to build trust and transparency.

E-commerce Returns

SecurePack360 combats e-commerce return fraud by recovering losses, building trust with video proof, and saving time with automated processes for optimized return management.

Reducing Fraudulent Return Claims

Background:
A leading online electronics retailer struggled with rising fraudulent return claims. Expensive items like smartphones and laptops were frequently returned with missing parts or damaged seals, causing significant financial setbacks.

Solution:
To address this, the retailer implemented Secure360 to capture video evidence of each product’s condition before it was shipped and when returned. The platform’s auto-linking feature automatically matched each video to the relevant order, simplifying the process of retrieving and verifying proof.

Results:
In just three months, the retailer saw a 60% drop in fraudulent return claims. With solid video documentation, they were able to effectively reject false claims and prevent unnecessary refunds or replacements.

Building Customer Trust

Background:
A growing fashion brand was facing issues with customer confidence due to frequent complaints about product condition upon delivery. Many customers claimed their items were damaged, resulting in expensive refunds and damaging the brand’s reputation.
Solution:
The brand adopted Secure360 to record video evidence of each product’s condition during packaging. The videos, complete with time stamps, were automatically linked to the order’s barcode, ensuring any future issues could be resolved swiftly with solid proof.
Results:
Complaints about damaged items dropped by 45%, and customer satisfaction improved significantly. Shoppers appreciated the brand’s transparency and dedication to quality, leading to an increase in repeat purchases.

Streamlining Operations

Background:
A large warehouse managing high volumes of shipments was struggling with an overwhelming number of customer disputes and claims regarding missing or incorrect items. The manual claim resolution process was slow, leading to delays in solving issues.

Solution:
The warehouse adopted Securepack360 to record the packing process for each order. The centralized dashboard enabled the team to swiftly access and review videos, significantly accelerating the dispute resolution process.

Results:
The warehouse experienced a 40% reduction in the time spent resolving disputes. The ability to quickly provide video proof not only boosted operational efficiency but also strengthened relationships with their business clients.

Safeguarding Artisans' Creations

Background:
A specialized e-commerce platform featuring handmade products from artisans around the world was grappling with customer complaints about items being damaged or not matching descriptions. These disputes were particularly harmful to artisans, as their unique, handcrafted work was being undervalued.

Solution:
To address this, the platform began using Secure360 to capture video documentation of each item’s condition and quality before it was shipped. This detailed visual proof could be shared with customers in case of any disagreements.

Results:
The platform saw a 50% drop in claims regarding product condition. Artisans felt more confident knowing their creations were protected, and customers gained a better understanding of the craftsmanship, leading to fewer returns and a boost in sales.

Why Choose SecurePack360?

Combat E-commerce return fraud by recovering losses and optimizing return management.
Build customer trust with video proof of order fulfillment.
Automate processes to save time and resources.
Enhance efficiency with streamlined return handling and better management.

What Our Clients Have to Say About SecurePack360

"SecurePack360 has significantly minimized fraudulent returns, and the video evidence feature is a game-changer for us."

Wacol India

"Managing dispatches has never been easier. SecurePack360’s VMS solution revolutionized our process. Highly recommend!"

Accessorize India

"Dispute resolution has been streamlined with SecurePack360. It's indispensable for any serious e-commerce operation."

Lavie

"Thanks to SecurePack360, disputes and false claims are reduced, leading to greater transparency and customer satisfaction."

Apollo Logistics

"SecurePack360 has transformed our returns management. We can now quickly identify and resolve legitimate claims with ease."

GoodLife 18

"The automation and video proof features have made return processing smooth and reliable. We’re more confident than ever."

MYDESIGNATION

Plans and Subscription Cost

STANDARD

Ideal Plan for Small Stores and Startups

PRO

Ideal Plan for Medium Stores Growing Business

ENTERPRISE

Ideal Plan for Big Stores Establish Business