Efficient e-commerce operations are crucial for ensuring customer satisfaction and minimizing disputes. Myntra’s Brand VMS (Video Management System) plays a significant role in this process by automating video evidence capture at the packing stage.
How Does Myntra’s VMS Work?
Myntra’s VMS allows packers to capture videos of every outgoing parcel. The system requires a basic setup at each packing desk, including a webcam, scanner, and computer. Packers generate shipping labels, scan them using VMS, and the system automatically records a video showing the product, tags, and packing details.
These videos are then stored securely and can be retrieved using order IDs to resolve any disputes regarding damaged or missing goods. This automation speeds up the resolution process and builds trust with customers.
Why Choose Myntra VMS?
- Automated Recording: Every parcel is recorded, ensuring transparency.
- Quick Retrieval: Easily find videos by order ID for fast resolution.
- Enhanced Customer Satisfaction: Resolve disputes efficiently and minimize losses.
Get Started Now!
If you’re an e-commerce business handling large volumes of shipments, Myntra’s VMS can be the solution you need. Contact Myntra team and get is installed today.
Using VMS for Amazon, Flipkart, Meesho, and Other Platforms
of our VMS and see how it can improve your e-commerce operations.